How to Apply for Disaster Assistance
The fastest and easiest way to apply is by visiting DisasterAssistance.gov.
New Mexicans can also apply by calling the FEMA Helpline at 800-621-3362.
When you apply for assistance, have the following information readily available:
A current phone number where you can be contacted
Your address at the time of the disaster and the address where you are now staying Your Social Security number, if available
A general list of damage and losses if you know what they are
Your insurance policy number and the name of your agent or company
If you need an accommodation or assistance due to a disability, ask FEMA at the time of applying or anytime throughout the assistance process. Here’s how:
Call the disaster assistance helpline at 800-621-3362. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
FEMA can provide interpreters, real-time captioning, and information in alternate formats such as large- print, audio, and electronic versions. The agency also provides free services to help New Mexico residents communicate with its staff and understand FEMA programs. Among the aids are:
Information available in accessible electronic formats on FEMA’s website and social media
Qualified American Sign Language interpreters
Qualified multilingual interpreters
Information written in multiple languages
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FEMA’s mission is helping people before, during, and after disasters.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 833-285-7448. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service. Multilingual operators are available (press 2 for Spanish).
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